Good Life Kitchen reserves the right to cancel classes, change times, and change instructors when necessary. Prices are subject to change. In the event of a discrepancy between the printed and online versions of our catalog, information shown online will be considered correct.
We occasionally have to cancel classes due to low enrollment. In the event we cancel your class, you may either request a credit or a refund in full for that class or transfer into another class, space permitting. If you transfer into a class that’s more expensive than the cancelled one, you’ll be responsible for any difference in tuition or fees. If your new class is less expensive, you may request a credit or a refund of the difference.
In the event of inclement weather, Good Life Kitchen will make every effort to update our automated phone message and website with that information as soon as possible. If Good Life Kitchen must cancel your class due to inclement weather we will do our best to reschedule that class; if it is not possible to schedule a make-up date, we will provide students a full credit or refund. Please note that Good Life Kitchen will be open and classes will run as scheduled unless otherwise indicated and no credits or refunds are available to students if they do not attend.
We permit transfers from one class to another, but only if there is still space available in the new class, if both classes occur during the same term, and if you request the transfer at least five (5) business days before the first session of the class for which you’ve already registered. Transfer requests must be submitted in person or by phone to our office during normal business hours. You will be responsible for any difference In the tuition or materials fees if the new class is more expensive than the one from which you’re transferring.
If you withdraw from a class at least five (5) Business days before the session or series, you may be eligible for a full credit or refund for the tuition and materials fee you have paid for the class. Withdrawal requests must be submitted in person or by phone to our office during normal business hours Withdrawal requests that are received less than five (5) business days prior to the session or series may qualify for a partial credit or refund, subject to additional requirements. For details, please refer to the full withdrawal and refund policy that appears on www.goodlifekitchen.com website
CREDITS & REFUNDS
All credit and refund requests must be made in person or by phone to the Good Life Kitchen office during normal business hours, Credits are valid for only one year from the date of issue. Refunds will be issued by check unless you request a refund to your credit card within two (2) days of your class’s cancellation. Please allow 2-4 weeks for check refunds to be processed. No-Show and cancellation within 24 hours of class are subject to forfeit of fees paid towards class, including gift certificate payments.
GOOD LIFE KITCHEN OFFICE
All transfer, credit, and withdrawal requests must be made in person, via email (firstname.lastname@example.org), or by phone (781-659-2665) through our office during its normal business hours:
Monday – Friday 9:00 am -5:00 pm.
Requests made outside these hours, including weekends and holidays, will not be received or processed.
GIFT CERTIFICATES & COUPONS
Gift certificates and coupons are non-refundable, even if lost or stolen, and cannot be redeemed for cash.